Privacy Policy — 55mwb

1 Introduction

55mwb ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the 55mwb platform (the "Platform"). This Privacy Policy describes how 55mwb collects, uses, stores, shares, and protects personal information in connection with your use of our website, mobile applications, and related services.

This Policy applies to all registered players and visitors of the 55mwb Platform, including players based in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

2 Personal Data We Collect

55mwb collects the following categories of personal data from players and visitors:

55mwb does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by law (for example, in connection with responsible gaming assessments).

3 How We Collect Your Data

55mwb collects personal data through the following means:

• Direct interactions: Data you provide when registering a 55mwb account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity and fraud-screening data received from payment processors (such as GCash and PayMaya), identity verification service providers, and regulatory databases, where permitted by applicable law.

4 How We Use Your Personal Data

55mwb uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your 55mwb account, including verifying your identity and age (21+ requirement).
• Platform operation: Processing bets, deposits, withdrawals, and bonus transactions; providing customer support; and resolving disputes.
• Legal and regulatory compliance: Meeting obligations under Philippine anti-money laundering laws, PAGCOR licensing requirements, and other applicable regulations, including mandatory reporting of suspicious transactions.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling patterns and administering self-exclusion, deposit limit, and session reminder tools.
• Marketing and promotions: Sending you information about 55mwb bonuses, promotions, and new features — but only where you have provided consent or where we have a legitimate interest, and always with an easy opt-out mechanism.
• Analytics and improvement: Analysing usage patterns to improve the Platform's performance, features, and user experience for Filipino players.

5 Legal Basis for Processing

55mwb processes your personal data on the following legal bases under applicable Philippine data protection law:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your 55mwb account and provide the gaming services you have requested.
• Legal obligation: Processing necessary to comply with applicable laws and regulations, including PAGCOR licensing conditions, anti-money laundering obligations, and tax reporting requirements.
• Legitimate interests: Processing carried out for 55mwb's legitimate business interests, such as fraud prevention, platform security, and analytics, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and certain cookie-based tracking activities.

6 Sharing Your Personal Data

55mwb does not sell, rent, or trade your personal data to third-party marketers. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity verification providers: Third-party KYC (Know Your Customer) and age-verification service providers engaged to verify your identity and confirm you meet the 21+ age requirement.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where disclosure is required by law or regulatory obligation.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud-detection vendors who process data on our behalf under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

7 Cookies & Tracking Technologies

55mwb uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences (such as language settings) to personalise your 55mwb experience.
• Analytics cookies: Collect aggregated, anonymised data about how players use the Platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats.

You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 55mwb Platform.

8 Data Retention

55mwb retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming history: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation.
• Support communications: Retained for two (2) years from the date of the last interaction.

When personal data is no longer required, 55mwb will securely delete or anonymise it in accordance with our internal data disposal procedures.

9 Data Security

55mwb implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 55mwb Platform.
• Encryption of sensitive data at rest, including financial account details and government ID information.
• Role-based access controls ensuring that only authorised 55mwb personnel can access personal data, and only to the extent required for their job function.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with applicable Philippine law.

10 Your Data Rights

As a data subject under applicable Philippine data protection law, you have the following rights with respect to your personal data held by 55mwb:

• Right to be informed: The right to know what personal data 55mwb collects and how it is used — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data 55mwb holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to 55mwb's legal retention obligations.
• Right to object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 55mwb support team via 24/7 live chat or by email. 55mwb will respond to verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11 Children's Privacy

The 55mwb Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 55mwb does not knowingly collect personal data from individuals under the age of 21.

If 55mwb becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately via live chat.

12 Third-Party Links

The 55mwb Platform may contain links to third-party websites or services for informational purposes. 55mwb is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party services you access.

13 Updates to This Privacy Policy

55mwb reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, we will notify registered players via email or an on-Platform notification at least fourteen (14) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 55mwb Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 55mwb handles your personal data, please reach out to our support team:

• Live Chat: Available 24/7 directly on the 55mwb Platform.
• Email (plain text — not a clickable link): [email protected]

55mwb aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) days of receipt.